01Introduction
Grow Digitally ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect through our website and in the course of providing organic content, performance marketing, and web/software Services, how we use it, and the choices you have.
02Information We Collect
We collect information in a few different ways:
- Information you give us — such as your name, business name, email, phone number, and project details when you book a call, fill in a contact form, or message us on social media.
- Website usage data — such as pages visited, device and browser type, and general location, collected automatically through cookies and analytics tools.
- Campaign data — where you engage us for performance marketing, we access performance metrics (reach, spend, conversions, ROAS) through the ad accounts and platforms you grant us access to, in order to manage and report on your campaigns.
03How We Use Your Information
We use the information we collect to:
- Respond to enquiries and book strategy calls.
- Plan, deliver, and report on the Services you've engaged us for.
- Improve our website and understand how visitors find and use it.
- Send occasional updates about our services, unless you opt out.
- Meet legal, accounting, or contractual obligations.
05Third-Party Services
We work with, and may share limited information with, third-party services that support our operations, including:
- Advertising platforms (Meta/Instagram, Google) for campaign delivery and measurement.
- Website hosting and infrastructure providers.
- Analytics tools used to understand website performance.
These providers process data under their own privacy policies. We choose providers that we reasonably believe handle data responsibly, but we encourage you to review their policies as well.
06Data Sharing & Disclosure
We do not sell your personal information. We only share it with the service providers described above, or where required to comply with a legal obligation, protect our rights, or with your consent.
07Data Retention
We retain personal information for as long as needed to provide the Services, maintain business records for accounting and legal purposes, or as required by law, after which it is deleted or anonymised.
08Data Security
We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
09Your Rights
You can ask us to access, correct, or delete the personal information we hold about you, or to opt out of marketing communications at any time, by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.
10Children's Privacy
Our website and Services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.
11Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Significant changes will be reflected here.
12Contact Us
For questions about this Privacy Policy or your information, reach us via the contact section of our website, or through our listed social channels.